You've just placed an order, what happens next?

All orders placed on our website are fulfilled by one of our amazing locally owned stores Australia-wide. A team member picks your order from the shelves, packs it up, and ships it to you. By shopping with Toyworld Australia, you're supporting a locally owned business in the community!

Tracking your order

Once your order has been dispatched, you will receive an email with a tracking link. If you have your tracking number handy, enter it in the search bar on the Australia Post website: Track My Order.

The best way to track and manage your deliveries is with the Australia Post mobile app. Get the AusPost app

Split deliveries

If you ordered multiple items, we will try our best to ship everything from one location. However, if needed, we may split your order into multiple deliveries. You will receive tracking for each shipment. Keep an eye out for additional emails with tracking updates.

How We Deliver

Our default delivery option is ATL (Authority to Leave), meaning no signature is required. If you need a signature on delivery, please contact our Customer Service Team.

Delivery timeframes

We aim to process all orders the next business day. Delivery takes 3-10 working days, excluding public holidays and unforeseen delays. Use your tracking link for updates.

Delivery Information

Standard delivery starts at $14.99 for up to 4 standard items. Additional charges apply to bulky items, calculated at checkout.

What determines a bulky item? Bulky items exceed size/weight limits and require extra packaging for safe delivery.

Some large items are only available in selected Toyworld stores. Click here to find your local store.